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But the most gracious reception I ever met was Hanna , very sweet and accommodating. In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. Mitt Romneyran by on the street outside. Even when open it is the worst breakfast I have ever had at a JW. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. +1 212-582-5100 Open for Lunch & Dinner ft. 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. the, Julie S. said: We had the most amazing stay at the Nellie! 160 Central Park South, Midtown West, New York (NY), United States, 10019 - See map. The restaurant was open limited hours with limited food. Thank you!!! The Marriott Corp does a great job of keeping their customers loyal!!! Claim your listing for free to respond to reviews, update your profile and much more. I cant begin to describe the horrible nature of our recent stay at this hotel. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. You should pay a bit extra and to have a view of the park. Our problem was just . This hotel was perfect - super friendly staff, loved being located right across the street from Central Park and close to 5th avenue (window) shopping! The temperature would not go above 63. Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? maytef245, Thank you for taking the time to let us know about your experience while staying with us. Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. We stayed at this hotel in January and had a great stay. Thank you for your feedback. Tripadvisor performs checks on reviews. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. I wake up 12/28 and, shocker, the refund is not on my credit card. Used award points for some. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. There was no staff for the front desk, with one person and 30 people trying to check in. Great conversation This property always exceeded my expectations . Please see our partners for more details. Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. [email protected]. Bryant Park is a short 20 minute walk through Times Sq. Internet - WiFi and wired Internet access . The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! No surprise that that never happened. Insider Tip The concierge has personally curated a unique tour of Central Park. I cant begin to describe the horrible nature of our recent stay at this hotel. Tripadvisor performs checks on reviews. We went to the front desk they gave us another room. Finally our third room was acceptable but we had other problems. No in/out privileges. This is the version of our website addressed to speakers of English in the United States. Among the most famous is the Macys Thanksgiving Day Parade. 2 Double Beds. As of this. Park View room indicated in my app, or what, but that was certainly disappointing. I then had to call Essex House AGAIN and speak to someone in Accounting and ask that the email showing the refund be sent to me immediately. Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. She was clearly new and not well trained. We. They choreographed a truly perfect event/night. Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. They did not give me that so had to sleep on the floor. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. I don't even have AAA. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. Which languages are spoken by the staff at JW Marriott Essex House New York? JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. The location is fantastic but the rooms are small and the lounge is closed on the weekends. Disclaimer: This content was accurate at the time the hotel was reviewed. I asked her to please email me confirmation of that and she said she would. ~Belinda B/Suburban Chicago, Nice staff and pretty decorations but the facility needs an update and the rooms have erratic temperature systems with awful noises. A place where pursuing your passions is not only welcomed, it's actively encouraged. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Which room amenities are available at JW Marriott Essex House New York? & The rooms are nice sized with furnishings that are a bit dated. I have shared your experience with our team. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The JW Marriott Essex House (commonly known as the Essex House) is a luxury hotel at 160 Central Park South in Midtown Manhattan, New York City, at the southern border of Central Park. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. Finally our third room was acceptable but we had other problems. Compare room types and prices from 46 providers and see 59 photos of JW Marriott Essex House New York, New York. When we arrived at the front door, there was no one to take our car or bags. Reserve a connector room or suite and expand the living space for your family, friends and groups. The 528-room property has gone through a number of top-to-bottom redos since 2007 that have modernized the hotel but also played up itsArt Deco history. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: Stay way. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. There, you're likely to see a mix of business travelers and vacationing families. We went to the front desk they gave us another room. In hospitality, JW Marriott Team. With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. I expected location and the building itself to be wonderful. I am so sorry to hear about this experience. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. I had experienced great memories in this iconic place. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. The upgrade was very much appreciated Bellman Mr Q was very helpful and courteous Felix at the reception was professional.Its nice to meet Madeline . Food and Beverages - Room service (limited) and minibar (fees may apply). Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. Please feel free to contact me to discuss in more detail [email protected] Thank you. Health club is inadequate. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. Rejuvenate at PRIMP spa, break a sweat at our fitness center or enjoy fine dining at our SOUTHGATE Bar & Restaurant before exploring the city. She reminded me of Jasmine. We love every time of the year!) We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. Taxes and fees that are shown are estimates only. We hope our outlets will be reopened in time for your next visit. American grill specializing in seafood hosting live music nightly. A historic Manhattan landmark and timeless Art-Deco classic, The Essex House, a JW Marriott Hotel, offers an unparalleled living experience. Location. more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. davemh333, Thank you for taking the time to let us know about your experience while staying with us. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Valet parking is available for a steep fee and doesnt include in and out privileges. You can enjoy a drink at the bar/lounge. This room was like an icebox box - literally. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. Prices are subject to change. Some suite categories have separate showers and soaking tubs. But if you are a JM Marriott and charging $500+ per night then I expect a nicer property and full amenities. The menu at DANIEL is a symphony of the seasons, inspired by the traditions of French culinary heritage. Sure, introverts may relish their alone time, but some just function better in smaller groups or in shorter social periods. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! In addition the front desk refuses to send water to the room.