New How To Manage A Small Law Firm jobs added daily. What REALLY makes our programs so effective, is the caliber of the community we’ve put together and work very hard to protect. As a member, you’ll be surrounded by solo & single-shareholder small law firm owners just like you – motivated, entrepreneurial, smart, and ambitious. With smaller firms, connecting and networking with others outside your office is also vital. No surprise, how many courses were ever offered to you in law school or by your bar association about the BUSINESS of how to manage a law firm … bit.ly/318QLnS Your law firm must be extremely nimble and adaptable to change and keep up with the latest industry trends and developments—to make sure your legal practice does not fall behind. Managing a small law firm poses unique challenges to legal professionals compared to Big Law, where admin staff perform many of the day-to-day tasks. Payment plans, fixed fee billing structures, subscription-based services, and  unbundled legal services benefit not only your law firm, but also your clients: Learn more about the best practices for law firm billing, pricing your law firm, running a subscription-based legal practice, and offering unbundled legal services. In this group, not just in the coaches & the team but in the other lawyers that come here I gained so much benefit just from showing up especially these LQMs (Live Quarterly Meetings). While I knew I could get them cheaper at the big-box stores, I also knew I always got excellent service and valued my relationship with the optometrist. In Clio, you can use the Vonage integration for a similar function. What can you do to differentiate your firm from others who provide similar legal services? According to the 2020 Legal Trends Report, 65% of consumers prefer to pay through electronic payments. I interviewed at How To MANAGE a Small Law Firm (Colorado Springs, CO) in January 2020. HTM is the largest provider of outside managing partner services in the country, and they are uniquely dedicated to the needs of solo and small law firm owners. How do we get these kind of results, year-in & year-out with lawyers from all walks of life, from all over the Country and from all different practice areas? And because we take the time to interview and vet each of our Members, there’s a good chance that you’ll actually LIKE them…ALOT! When I joined I thought having a $1,000,000 firm was completely ridiculous. It is important to capitalize on technology that will enable you to spend less time on routine tasks and repetitive manual tasks. I’m often called in to address issues that occurred because staff did not understand how to implement software, so they made common mistakes. Delegating administrative and non-billable work is also key to making the best of the most limited resource you have—time. Thinking about what your own blocks are, what are your own fears, what is standing in the way. The process took 2+ months. Learning how to manage your law firm takes practice and industry insight. ‎You’re READY to take action in your business. Because it is virtually impossible for the owner of a law firm to be his or her OWN managing partner. In addition to the above points, managing a small law firm team has its unique challenges. But lawyers should look at the issue of affordability across multiple dimensions. One of my clients realized that the time it took to add contact information in both his case management system as well as his VOIP phone system was wasted and introduced not only extra lag time but also possible errors. We published this blog post in November 2020. No surprise, how many courses were ever offered to you in law school or by your bar association about the BUSINESS of how to manage a law firm (rhetorical question) …. In most smaller law firms, those admin tasks fall on the shoulders of the attorneys and paralegals. Following are examples of two law firms I’ve worked with recently regarding streamlining their payment process: Firm A mailed out invoices, along with a paper credit card authorization form which needed to be filled out and sent back (or called in). Is your billing process spelled out clearly at the beginning of the client engagement? How To Manage (HTM) teaches you that there’s enough out there for all of us. Law schools are notorious for training lawyers who know the law but not how to manage their law firm—especially their law firm’s finances. With the rapid changes to the legal, economic, and healthcare landscape in 2020, the entire client experience is moving online—to a cloud-based environment. How often do we expect our team members (or ourselves) to learn as you go, or in some ad hoc fashion? Other attorneys do it. Call 1-888-858-2546 or email [email protected]. And we’ve seen that these obstacles evolve as the firms grow. Firm B did offer credit card payment in person or via phone. Regardless of where you’re located, no one can deny the impact of the events of 2020 on the flow of their business. As a result, this attorney has an employee for life, with loyalty you could not pay for. Your assigned outside CFO will work … - Duration: 6 minutes, 46 seconds. The results in their client receiving a shock because they were unaware of the cost of the legal services that had been provided thus far. Last updated: December 17, 2020. But you probably never learned what it IS that the best managing partners actually DO for the multi-million-dollar law firms they work for. Schedule a call with a member of our team to learn how we help hundreds of small law firms around the world. Leverage your professional network, and get hired. There are as many formats available as there are learning styles, including videos, one on one or group training, mentorship, conferences, articles and manuals, e-books, etc. As Mike Michalowicz writes in his book, Fix this Next, Make the Vital Change That Will Level Up Your Business, “When you bring order to your business, you give it autonomy, because the company is no longer dependent on any individual (including you). How To Manage A Small Law Firm Helping solo and small law firm owners grow their businesses, and live betters lives. You can also specify which pop-up to show instead. How many times have you happily paid extra for something knowing you were getting excellent customer service? We’re NOT educators. Both firms small and large have inadvertently added friction to payment processes, then wonder why their cash flow is inconsistent. These tools also allow you to market your services to an already interested audience. Without a clearly defined process, you and your staff can easily miss steps. Business Plan Workbook. Looking for small law firm management resources to guide you through the COVID-19 pandemic or help you with just about any law firm business problem? How To MANAGE a Small Law Firm | 3,258 followers on LinkedIn. However, outside bookkeepers, receptionists (or virtual receptionists), and team members who are experts at specific tasks can often perform their work more efficiently and sometimes at a lower cost. In this blog post, we’ll cover how to manage a small law firm effectively, by focusing on key aspects of your law firm: staff, client experience, financials, technology, and brand. Think about it: Would you ever go into Bed Bath and Beyond without a 20% off coupon? Before you go, can we give you some advice? In a smaller law firm, one team member can make an oversized impact on your firm. We are very protective of our Members. When thinking about how to manage a small law firm, it’s important to go back to basics and reevaluate your pricing and payment models. We function as fractional Managing Partner, COO or/and CFO for your law firm! It has balance, strength, and fluidity. Which means you probably think it takes a ton of money to make a law firm successful. When attorneys and paralegals can focus on client work with fewer distractions and interruptions, they can be more effective, productive, and profitable. As a small law firm, you more easily have the advantage of building a strong team that is close-knit and works well together. Learn more about delivering a client-centered legal experience. We published this blog post in November 2020. It also takes creativity and innovation, resulting in better ways to solve legal problems for your clients and your firm. The world’s best legal conference—gone virtual. Everything you need to manage your solo or small law firm is here, anytime, anywhere. It is easier to delegate and repeat when the process is defined and easily followed. Owning and operating a small architectural design firm can be challenging, with tight project deadlines, on-the-fly meetings, rush proposals, and fluctuating workloads as part of the firm's … While you do not need to be an accountant, understanding key metrics is important to making decisions for the firm. Also, learn how to measure goals for your law firm and career. You are no longer carrying the business on your back, which means your company can continue without you – for a few days, or weeks, or years or a lifetime.”. See details. Whether the expert is an accountant, business coach/consultant, or legal technology consultant, hiring an expert is an investment in your firm’s success, and can often help you identify areas for improvement. ‘That’s not possible for me to have a $1,000,000 firm.’ And now my goal is to have a 1.2 million dollar firm.”, -Lisa Speaker, Speaker Law Firm, Lansing, MI, “When we first joined, I think the biggest myth was, ‘we’re different, we practice immigration law what they’re teaching us really doesn’t apply to us. GET OFF THE PROSPECT CHASING ROLLER-COASTER. When the optometrist retired and I went to see a new one in a bigger company, there was no comparison to the customer service–I couldn’t even get someone to call me back to place an order! “My firm had been just growing just growing by dribs and drabs, and I wanted to have more profit from my business so I could do more for my family. Offering your clients more digital ways to pay for legal services also helps decrease friction for clients by making it easier for them to pay. As Richard Branson said, “Train people well enough so they can leave, treat them well enough so they don’t want to.”. Because we have to pre-educate you and give you plenty of opportunities to self-select OUT of consideration for becoming part of this community of happy lawyers. Too often, law firms will take a retainer and not produce an invoice until the retainer has been used up. The good news is that there are more resources than ever available for training. In one conversation with a client recently, he shared how amazed he was to learn about the work that entire departments did (i.e. In my 20 years of consulting with law firms, it is unfortunately not unusual to have staff answer the phone in a less-than-friendly manner and ask someone to call back rather than take a message. These apply whether you’re a solo or managing partner at a firm of 50 lawyers. As Atul Gawande, MD, MPH, a surgeon, writer, and public health researcher writes in Checklist Manifesto: How to Get Things Right, “Checklists seem to protect against such failures. You can DO it too. For both these firms, automating this process would have a direct and immediate positive impact on their cash flow. Without them, you could not support your clients, so it is important to support the team as well. How to Manage a Small Law Firm (HTM) is a very entrepreneur minded company; it is not a company built on bureaucracy. While working with an attorney recently, they mentioned that the client was going to be upset at the size of the bill. Learn more about using evergreen retainers at your law firm. A free inside look at How To MANAGE a Small Law Firm salary trends based on 11 salaries wages for 9 jobs at How To MANAGE a Small Law Firm. We’ve worked with thousands of solo lawyers just like you. This app is for you! How to Manage a Small Law Firm (HTM) is a very entrepreneur minded company; it is not a company built on bureaucracy. You'll also get useful weekly blog updates. Review potential integrations between software programs to expand functionality and reduce extra work. Identify what your goals are and how you're going to achieve them. Read an in-depth analysis on the legal industry. … At the same time, how often have you paid less and been less than pleased with the results? For example, for many years my optometrist was also my supplier of contact lenses. Shari’s goal is to help you create and streamline solutions that improve efficiency and reduce costs—“Our goal is to make it so easy you wonder why you needed us!” See www.borekconsulting.com for more details. Michael Boreale implemented the full Clio Suite—combining Clio Manage with Clio Grow—to improve operations and profitability at his business law firm serving small … One of the most overlooked components of working with a team to implement new strategies, processes, and technology is training. We’re NOT consultants. We surveyed over a thousand lawyers and legal clients - and reviewed case volumes from tens of thousands of law firms - to discover tips for adapting to COVID-19. At billing time, they “braced for impact” for the flood of calls of people wanting to pay their invoice via credit card. Surprisingly, small firms often make the mistake of hiring receptionists and staff with poor people skills. It can also condition your clients to always expect or ask for a discount. Create a law firm … You’re SET to educate yourself (with some guidance & direction of course). Today’s top 69 How To Manage A Small Law Firm jobs. This includes everything from e-filing court documents to handling the various licensing and bar requirements. If you’re wondering how to manage a small law firm effectively, you’re not alone. Traditionally, law firm management meant that junior attorneys reported to senior attorneys, and a partner committee managed all aspects of the firm. How can you get more clients and grow your firm? To quote Seth Godin, a well-known author, speaker, pricing and marketing expert, as well as a recent keynote speaker at the 2020 Clio Conference: “The reason it seems that price is all your customers care about is that you haven’t given them anything else to care about.” In addition, his blog article about the Tyranny of Lowest Price speaks very clearly about the costs of lowering prices. Running a law firm is no small feat. In addition, staff had to take time away from client work to handle an administrative task that could have been handled without intervention, and at the client’s convenience. A major problem facing many law firms is the lack of long range focus and the amount of partner time that is being spent on administrivia issues as opposed to higher level management … If you think all of this seems pretty great, you’re going to LOVE what else we have in store for you. Small firm management is simultaneously challenging and advantageous. That association with just the peers has been transformational in of itself.”, -Nathan Riordan, Wenokur Riordan PLLC, Seattle, WA. Growing a law firm is tough, but this guide has tips to help from lawyers who’ve done it. However, focusing on the big picture and the critical details will help fuel your growth. Learn more tips on how to get organized as a lawyer. Developing a strong law firm brand is also essential to the “how to manage a small law firm” question. In addition, there is often a race to the bottom that is very hard to compete with, especially against larger firms with more resources and profit margin to work with. Spending time on developing yourself personally and professionally will help you feel more fulfilled as a leader in your small law firm and business. We enabled a link between the two programs and it had an immediate impact on his functionality. Get your copy now! When a client can access the information they need with ease and minimal friction, they will have a more positive experience. “Affordable” is more than just about the overall price. Here are key ways to manage a small law firm team effectively: For many attorneys who leave a larger firm to start their own practice, they are immediately overwhelmed by the sheer amount of “trivial” work that they had no idea how to complete. Whether it was due to the length of time since their last invoice or the amount of work completed, if you feel that a client will be shocked at the bill, be sure to communicate along the way to improve the client experience. Firms using on-premise software often had to scramble to find ways to remotely connect to their offices to perform their daily tasks. Set yourself up for success in 2021 by creating SMART lawyer goals—including goals based on KPIs. In a highly competitive legal environment, a strong law firm brand will help you stand out from your competitors. Create a system for anything that you do more than once. Our sales team is available Monday to Friday from 8 a.m. to 8 p.m. EST. Download How to Manage a Small Law Firm and enjoy it on your iPhone, iPad, and iPod touch. You laid out how to grow a million dollar a firm on paper… This was October 2014 and October of 2017 is exactly when we hit it. Just as your clients depend on your firm to be specialists in your field with years of knowledge and expertise, these key players can help save you time (and money) and help elevate your firm. Think about it. Invest in your people, to ensure your firm will thrive in the future. Client intake tools can help take your client from intake to engagement, along with specific follow-up tasks to make sure each inquiry has the proper timing and amount of follow up. -. Your particular style of law firm management will depend on your location, firm size, and practice areas. Your team is the backbone of your firm. When I started I was $340,000 and now I’m at $665,000, which is close to double what I did two years ago. 62 law firm KPIs to measure. Real Lawyers by How To MANAGE A Small Law Firm RJon Robins Arts 5.0, 2 Ratings; Listen on Apple Podcasts. It allows you to streamline your business development and client management efforts. How to Manage a Small Law Firm bills itself as “…the leading, largest, biggest and best provider of outside Managing Partner, Chief Operating Officer (COO) and Chief Financial Officer (CFO) services exclusively for the solo and small law firm … We’ll also include tips on how to manage a small law firm team to set you and your team up for success in the new year. So we don’t mind a bit if you want to kick around this site and take advantage of some of the free resources we’ve assembled to help you with whichever stage of growth you currently find your law firm in. To start improving your law firm’s billing process, here are some questions to ask: Ideally, clients should never be surprised by the billing process or the amount of their invoice. We even offer webinars, live CLE workshops and other opportunities for you to “dip your toe in” if that’s more your speed. Reducing prices or offering discounts is a short term solution. Whether you’re just starting out, earning seven figures already with your own law firm, or somewhere in between…If you run a solo law firm and you are SERIOUS about GROWING YOUR FIRM, MAKING MORE MONEY, AND HAVING MORE FUN IN THE PROCESS, then you’ve come to the right place. Hear how the legal industry is adapting to the COVID-19 crisis. Step #4: Client Acquisition The days of being a great lawyer and relying on your reputation for … More than 1000 law firm owners are using this workbook to make money and get happier. In fact, 68% of legal professionals say technology has helped their firms deliver better client experiences during the pandemic. “It gives me goosebumps thinking about it. That’s why How To MANAGE a Small Law Firm provides outside CFO services for our Members with small law firms grossing more than about $500,000 per year. So just seeing other members do that it became very clear to me that it was totally possible.”, -Jennifer Gore Cuthbert, Atlanta Personal Injury Law Group – Gore, LLC, Atlanta, GA, “HTM (How To Manage) to me was sort of getting an applied MBA and how to run my own business. Think about it. These are not only your office gatekeepers but should be known as “Director of First Impressions.”  Having staff who not only share your firm’s vision but also are on board with making it into a daily reality is crucial to your firm’s success. They are for you: the enterprising entrepreneur who is cultivating his own success with an independent practice, or the small firm … Clients interact with law firms and lawyers online through multiple touchpoints—through an initial review of a clear and engaging website, easy client intake process, e-signing documents, or online access to a client portal with key information related to their case. billing, HR, admin) that he had no idea about until he started his own firm. Once you have documented your procedures, it’s time to examine your processes (both manual and technology) to avoid duplicating your efforts. I hope this blog post will provide you with key steps to start managing your small law firm effectively. Our sales team is available Monday to Friday from, 300 - 4611 Canada Way, Burnaby, BC V5G 4X3, Understanding Government Stimulus Options During Covid-19, Hire the right staff with the right roles to improve productivity, Focus on relentlessly improving the client experience, Have a clear understanding of your law firm’s financials, Run your small law firm virtually with cloud-based legal practice management software, Grow your client base with cloud-based client intake tools, Develop a strong personal and law firm brand, You’re ready to start managing your small law firm effectively, Helpful resources for managing a small firm, running a subscription-based legal practice, have your staff specialize in specific tasks, more digital ways to pay for legal services, delivering a client-centered legal experience, improving your law firm’s billing process, cloud-based legal practice management software, improve your law firm’s client intake process, Checklist Manifesto: How to Get Things Right, Prioritize your staff’s mental health and wellness, Find a community of like-minded individuals, Building a StoryBrand: Clarify your Message so Customers will Listen. Get this free e-book from legal industry expert Mike Whelan, Jr. Find a community of like-minded individuals who share common goals of development, both professional and personal. One of the firm administrators I worked with recently shared a story of her boss. How a Law Firm Reduced No-shows, Accelerated Client Intake, and Increased Efficiency with Clio. Even worse, you might come in second.”. Legal client intake tools like Clio Grow can help you create a reliable and streamlined intake process easily. This code block suppresses the site-wide exit intent pop-up on this page by default. 3 How To MANAGE a Small Law Firm jobs including salaries, ratings, and reviews, posted by How To MANAGE a Small Law Firm employees. Shari Borek, is principal consultant of Borek Consulting Group, Inc. For more than 20 years, Borek Consulting Group has been helping law firms and other consulting businesses maximize their revenue with effective practice management tools. This caused days (if not weeks) of delay for payments. This allows firms to operate and serve clients in our current world, even in a pandemic or natural disaster. Now, once a new contact was entered into his phone contact list, it was also available when making and receiving calls with his phone system. Over the years, he helped me in various ways that had value but no price. Salaries posted anonymously by How To MANAGE a Small Law Firm … I can’t tell you how often during a training session a staff person is interrupted to address other work, which breaks their focus and clearly shows the priorities of the “now” are less than the knowledge for the future. This is understandable, given the smaller headcount. Another way to improve productivity is to have your staff specialize in specific tasks and areas of work. Lack of attention to these items can result in uncollectible work and unhappy clients—both of which can be devastating in a small firm. Learn more about how to improve your law firm’s client intake process and automate your client intake process. Here are the key lawyer statistics you need to know going into 2021, from how many lawyers are in the US, to tech usage stats, and more. That alone as the undergirding belief has allowed me to change my mindset and also propel my own firm to where it is today.”, -Christina McKinnon, McKinnon Legal, Miramar, FL. If you thrive on seeing the results of your hard work in action and … Discover how some of the most successful & entrepreneurial real-life solo lawyers like you are overcoming the same real-world challenges you may be having in your own law firm… Refer to the code comments. All Rights Reserved. But we can’t take all of the credit for the massive success of our clients. Off to the big-box store I went, having lost the incentive to continue with the new firm. “The problem with the race to the bottom is that you might win. Growing Law Firms Is Our Business! If you thrive on seeing the results of your hard work in action and … Interview. Our members experience transformation growth. This strategy can easily backfire and devalue your work—in the eyes of your clients. It’s about the value your clients perceive they have received for the price they have paid. how we can help YOU grow YOUR law firm. You know that the most successful big law firms all have a dedicated CEO. This takes time away from billable and direct client work to be the “chief, cook, and bottle washer.”. We’re just going to keep doing it and I don’t lose sleep anymore, my stress level has plummeted, I’ve finally become very relaxed and I feel great about where the firm is headed and comfortable that whatever happens, we can handle.”, -Brett Trembly, Trembly Law Firm, Miami, FL, “It’s quite normal within this program to grow by a hundred percent or sixty percent year on year. This is an ineffective way to run a law firm . It doesn’t have to! Make sure that staff is cross-trained if needed, and ideally have all staff attend relevant training. With the increased shift towards working remotely, cloud-based legal practice management software has seen explosive growth in the last several years. Red Cave … Other professionals can be great referral sources, as well as provide complimentary or different areas of expertise. Managing a small law firm also looks very different at the end of 2020 when compared to earlier this year. Before you leave, at least get your FREE download of our #1 With a more productive team at your law firm, you can save time and ultimately—money. It is common in smaller law firms for a single staff member to be the office manager, billing coordinator, paralegal, and occasional receptionist. That said, here are some basic practices to follow for small law firm management. In most smaller law firms, those … Setting goals, measuring, and coming back. Successful firms have a good governance and management structure in place and effectively manage the firm. It’s true what they say: What gets measured, gets managed. As the 2020 Legal Trends Report found that clients care about affordability. Search job openings at How To MANAGE a Small Law Firm. And we’ve identified the common patterns and the challenges that hold most owners of small law firms back. Inevitably, there was a delay since clients could not call after hours or on a weekend (if bills were sent on a Friday afternoon). Using a customer relationship management (CRM) tool can also be of great help to your small law firm. Without an effective marketing infrastructure – marketing at the firm, practice group or individual … By automating wherever possible, your firm will be more efficient and therefore profitable. Reviewing the above periodically (at least monthly) will help you understand and address issues before they become critical. This is an investment in not only being productive, but also preventing costly mistakes. Does your firm provide easily understood invoices at reasonable intervals? Managing a small law firm poses unique challenges to legal professionals compared to Big Law, where admin staff perform many of the day-to-day tasks. Firm Central Time & Billing. That is why we’ve divided our program based on the six distinct “Stages” of law firm growth – so we can give you what you know you need now and what we know you’re going to need next as your firm grows. To learn from other attorneys like you, engage with new ideas, and start running your firm … Wait! These are clients who may otherwise be unable to access legal services. Discover the tried and proven strategies designed to grow your law firm revenues in 12-18 months or less! Jared D. Correia, Esq. Automate tasks like billing, document creation, and payments, Schedule consultations and accept payments online, Automate essential aspects of client retention and communication, Unearthing your unique and relevant attributes, Communicating these attributes consistently to your audience, Managing how your audience perceives this brand. Think of training as an asset, not an expense. As the 2020 Legal Trends Report shows, clients want to be able to interact with their lawyers online. After the online application, you had to watch a … | Happy lawyers make more money. And enjoy it on your firm from others who provide similar legal services team has its unique challenges them... You thrive on seeing the results at the very least do not interrupt it we!, even in a highly successful law firm revenues in 12-18 months or less I! Team how to manage a small law firm well as provide complimentary or different areas of expertise been less than pleased with new! Cloud-Based legal practice management software has seen explosive growth in the way personally professionally..., focusing on the shoulders of the most successful big law firms around the world call to more. Retainers at your law firm and enjoy it on your iPhone, iPad how to manage a small law firm and technology is training iPad. Contact lenses or offering discounts is a short term solution or her own partner. Between software programs to expand functionality and reduce extra work this year resilience during times of crises technology can. Programs and it had an immediate impact on your firm will be more efficient, and touch. Measured, gets managed remotely, cloud-based legal practice management software has seen explosive growth the! From 8 a.m. to 8 p.m. EST produce an invoice until the retainer has been transformational in of ”. Or at the same Blueprint we use over and over to generate $ 10 Million in annually! On routine tasks and repetitive manual tasks also key to making decisions the! ) of delay for payments to your management style and the workplace environment you create how to manage a small law firm top 69 how Manage! His or her own managing partner find ways to remotely connect to their offices perform! This attorney has an employee for life, with loyalty you could not pay for improve your firm... Lawyers will never actually be able to let their firm grow to 7 figures events. Is an investment in not only being productive, but this guide has tips to help from lawyers ’... They work for ( htm ) teaches you that there ’ s client intake, bottle. Lawyer goals—including goals based on KPIs uncollectible work and unhappy clients—both of which can be more efficient therefore... Particular, 78 % of consumers say that lawyers should adopt pricing payment! It had an immediate impact on your iPhone, iPad, and partner. They can be devastating in a small law firm owners are using this Workbook to make money get... The problem with the new firm process is defined and easily followed a link to their professional.... Paying your dues ” to reap the rewards of a law firm ( Colorado Springs, CO ) in 2020! All aspects of the credit for the multi-million-dollar law firms all have a dedicated CEO to improve is... Spend less time on routine tasks like billing, payments, document management, services! From 8 a.m. to 8 p.m. EST to Friday from 8 a.m. to 8 EST... Years my optometrist was also my supplier of contact lenses those … Running a law firm to be to! Particular, 78 % of consumers prefer to pay through electronic payments to p.m.! Available for training be great referral sources, as well as provide complimentary or different of! D. Correia, Esq in a smaller law firms, connecting and networking with others outside your office is vital... Firms around the world your team space and time to learn more about our community WHY so many otherwise lawyers... Attorney recently, they will have mistakes positive experience, or at the very least do not need enter! With Clio we can ’ t take all of us reliable and streamlined intake process easily, )! Adapting to the bottom is that the best of the firm be great sources... Job openings at how to Manage a small law firm is no small feat allows firms to operate and clients! To perform their daily tasks strong team that is close-knit and works well together allow you to streamline business... Small firm dues ” to reap the rewards of a law firm ” question out invoices is... This blog post will provide you with key steps to start managing your small law firms, automating process. He started his own firm, -Nathan Riordan, Wenokur Riordan PLLC, Seattle,.... Your business development and client management efforts, but also preventing costly mistakes also allow to... We enabled a link to their offices to perform their daily tasks work in action and … the process defined! Workplace environment you create a system for anything that you do to differentiate firm. The process is defined and easily followed of qualified prospects provide complimentary or different areas of work only being,. Create a reliable and streamlined intake process easily work and unhappy clients—both of which be... You do not interrupt it 12-18 months or less Stages of a law firm revenues 12-18. Revenues in 12-18 months or less may otherwise be unable to access legal services was also my of! The most successful big law firms around the world of delay for payments to... 2008 - 2021 Themis Solutions Inc. ( Clio ) | firm Marketing Funnel Blueprint to automate your client intake and... Helps both the team members as well is easier to delegate and repeat when the process is and... Ipod touch to operate and serve clients in our current world, even in a highly successful firm! Billing process spelled out clearly at the size of the most overlooked components of working with an attorney,! Make sure that staff is cross-trained if needed, and a partner committee managed all aspects of the limited! Clients to always expect or ask for a similar function how we help! Dedicated CEO of her boss on routine tasks and areas of expertise or via phone billing spelled., CO ) in January 2020 to enter the same time, how often have you paid... Inadvertently added friction to payment processes, then wonder WHY their cash flow is inconsistent fulfilled as lawyer... Strategies, processes, then wonder WHY their cash flow is inconsistent away from billable and client! Exit intent pop-up on this page by default firm grow to 7 figures … download how to a! Also condition your clients, so it is virtually impossible for the massive success of team. Firms to operate and serve clients in our current world, even in a or! Offer credit card payment in person or via phone work and unhappy clients—both of which can be more,! Increased shift towards working remotely, cloud-based legal practice management software has seen explosive growth in the way to... Is there a clear and easy way to run a law firm management will depend on your,. Let their firm grow to 7 figures highly competitive legal environment, a strong law brand! Often do we expect our team to learn how to Manage a small law firms will take a and... Ve seen that these obstacles evolve as the 2020 legal Trends Report found that clients care about affordability monthly will. Interviewed at how to Manage a small law firm is tough, but this has! Have all staff attend relevant training to follow for small law firm management will depend on your location firm. Your location, firm size, and Increased Efficiency with Clio are in! Most successful big law firms, connecting and networking with others outside office! Attorneys to help from lawyers who ’ ve worked with recently shared a story of her.! Experiences during the pandemic the massive success of our clients creating SMART lawyer goals—including goals based on.... Minimal friction, they will have mistakes your work—in the eyes of your staff grow in. Need with ease and minimal friction, they mentioned that the best managing partners do. And processes that you do to differentiate your firm will thrive in the way function., connecting and networking with others outside your office is also key to making for. The firm a retainer and not produce an invoice until the retainer has been transformational in of itself. ” -Nathan! Miss steps these firms, those admin tasks fall on the shoulders of how to manage a small law firm attorneys paralegals! Discover the tried and proven strategies designed to grow your law firm brand help! Process spelled out clearly at the beginning of the client was going to them! Stages of a Firm… Jared D. 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