Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. To carry their product, we have reached an agreement with these vendors to not advertise the actual brand name. Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Shop for your canine companion here. They must also be able to provide the items original receipt. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Looking to enhance you aquarium?? Pleasing customers and pampering pets since 1972. Out of the 2-week return duration? If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. Directions. See our selection of cat toy, cat treats, or cat furniture. Both dogs and cats are allowed, but pets may not be left unattended in rooms. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. as the full amount of these methods of shipping cannot be refunded. The fish that we keep in our tanks are little members of the family. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. PetSmart does allow you to exchange fish. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Cat You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Look closely at its gills to see if they are moving in and out. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. No, Petco does not allow a return for those fish that you buy from other stores. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. During this time, you can exchange the fish or request a refund for the value of the fish. They only allow returns for those fish purchased from them. The staff are fantastic and they have a great selection of fish/pets. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. Train them with harnesses, head collars, and muzzles. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). (2023 Updated), How Late Does DoorDash Deliver? PetSmart does not require you to bring in a water sample from your tank in order to process and return it. Typically, a higher order total equates to a heavier package. Don't forget litter box and cat litter. While this is clearly stated in the return policy, it may come down to each store. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. (Updated 2023), What Time Does McDonalds Open? If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . There are many things that can cause a fish to pass away or become sick after you bring it home from the store. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. If you dont have a container, you can use a plastic bag. We strive at this location to be the very best all around pet store in the Seattle metro area. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Cats when available for adoption come with: Vet check, worming treatment, flea treatment, first set of shots, and FREE bag of food. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. (2023 Updated). Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. Save. Shop. And, as proof of purchase, you will also need the original purchase receipt. We remind all our customers of our Air Rifle Policy, which remains in effect. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. Yes, they do. We will process your return or exchange after it arrives. Submit your email to receive the latest stories and expert advice You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Why Is Mediterranean Food So Expensive? If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. The staff will consult with you if your returns meet the criteria to be accepted. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. Shop. Find a Store. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. We would rarely allow a healthful animal to be returned. Likewise, it is a given that Pet Supplies Plus does not take returns for those fish that you purchase from stores other than theirs. The email will contain track package button(s), order details, and your tracking number(s). The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. (2023 Updated), Does Sam's Club Have Curbside Pickup? Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. Check with your nearest store via the contact details for confirmation. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. Must ship Standard Ground within the 48 contiguous U.S. only. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Registration requires that you go through the registration process and choose a password. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". Create the ideal habitat for your reptile by shopping our reptile supplies. Is It Possible To Bring Back PetSmart A Sick Fish? You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable Comfort them with tunnels, hide outs, and the correct cage. Original shipping cost will not be refunded unless there was a Sierra error. This is my favorite pet shop in wa state. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Please note that it may take us up to 30 days to fully process your opt-out request. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. But you dont have to worry about that now. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. PetSmart tests water for free and will be able to tell you what is safe and what isnt. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. In some situations, damaged merchandise may need to be shipped back to us. Not eligible for special shipping offers. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. When your order has been shipped, you will receive a shipment confirmation email. Hope you can find this article on Petsmart return policy fish helpful. Any item not meeting the condition standards of this policy will be returned at the customers expense. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). And when it comes to fish, Im very particular about the store brand. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Save my name, email, and website in this browser for the next time I comment. NEW STORE HOURS: In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. When youre returning the fish, put it in a plastic bag filled with the fish tank water. Returns without a receipt will receive a non-transferable merchandise credit. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. All of our made for a major retailer/brand items offer significant savings off their original retail price. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. For live fish and invertebrates, returns and refunds arent offered. Small pets like Gerbils, Rodents,and varieties. 11AM-7PM Mon-Fri We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. Our policy is to break even on shipping and handling charges. We will have a wide variety of dogs available, young and old, small and large! The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. Hop to Sierra for all the supplies to keep your critters healthy and happy. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. (10 Reasons), Why Is Waffle House So Expensive? And the prices you got to be kitten me!! The company strictly bans mailing them back dead fish. Thursday 11am - 7pm. SAVE $10 off $100 with Code: . Ellisha has been a freelance writer for over 15 years. (2023 Updated), Does Taco Bell Have Salads? However, not all pet stores offer a return policy. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Bicycles should be reassembled by a qualified bicycle mechanic. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Keycode expiration dates can be found in the disclaimer section of each and every email. SHOP PET> Clearance . A Sierra Fish & Pets employs approximately 20+ people. You can only return it, and the refund will be processed after approving the request. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Treat your small parrot with a new bird toy, playpen, or snuggle sack. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. If you think your fish may be dead, check for some of these signs. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. Any item not meeting the condition standards of this policy will be returned at the customer's expense. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. 30-Day Return Policy If you are not completely satisfied with an item, you may return it within 30 days from date received. During this time, it could be spreading its illness to other fish in your tank. You must have a receipt for the fish, and you must return it to the same store where you purchased it. (10 Reasons), Does Starbucks Take Apple Pay? Due to the weight and size, an additional shipping charge may apply. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. Keycodes can only be used during the timeframe specified in the email. Any deviation from these criteria may result in a restocking fee. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. If the fish that you return is alive and healthy, Petco re-sells it. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums.